Contact Us
Have a question about your order, sizing, delivery, or one of our collections? We’re here to help.
At LEMAYRA, we value elegance, quality, and personal service. Whether you need styling advice or support with your purchase, our team is happy to assist you.
FAQ
Before reaching out to us, we recommend taking a look at our FAQ page. Your question may already be answered there.
Are your abayas handmade?
Yes 🤍
All of our abayas are handmade with care and attention to every detail.
Because every piece is individually made and finished, each abaya feels unique and special.
What fabrics do you use?
We carefully select soft, high quality fabrics that feel elegant, breathable and comfortable.
We avoid cheap low quality materials and focus on fabrics that create a luxurious modest look with a beautiful fit.
Do the abayas come with a hijab?
Yes 🤍
All of our abayas come with a matching hijab.
Some designs also include a matching belt. If a belt is included, this will always be clearly mentioned in the product description.
Are the fabrics see-through?
No 🤍
All of our abayas are made with care and designed to provide comfortable and modest coverage.
For white or lighter colors, we always recommend wearing an underdress underneath for extra coverage.
How should I wash my abaya?
Our abayas are delicate handmade pieces and should be treated with care.
We do not recommend washing them in the washing machine.
Please always check the wash instructions provided with your item before cleaning.
To preserve the quality, details and fabric, we recommend gentle hand washing or professional cleaning when needed.
Do you offer worldwide shipping?
Yes 🤍
We ship worldwide.
Shipping times may vary depending on your location.
How long does shipping take?
Orders are usually processed quickly and delivered within 1–2 working days inside the Netherlands and Belgium.
International shipping times may vary depending on the destination.
Will I receive a tracking number?
Yes.
Once your order has been shipped, you will receive a tracking number by email.
Can I return my order?
Yes.
You may return your order within 14 days after receiving it.
Items must be:
- unworn
- unwashed
- free from stains, perfume or damage
- returned in the original packaging
For more information, please check our Return Policy page.
Will sold out items restock?
Yes 🤍
We always try to restock our designs.
However, because all of our abayas are handmade, individually designed and carefully produced, restocks may take some time.
Quality and craftsmanship are always our priority.
Can I cancel or change my order?
If your order has not yet been processed or shipped, please contact us as soon as possible.
We cannot guarantee changes once an order has been prepared for shipment.